Health Advocacy
Wouldn’t it be nice to have an expert by your side as you navigate the health care system? With TouchCare, you can! TouchCare provides free, personalized assistance to make health care easier. You and your family members can ask for help with:
- Understanding claims.
- Choosing providers.
- Resolving billing issues.
- And much more.
Save time and money with expert assistance
Visit the TouchCare website or call 866-486-8242 to get started.
Lifestyle Spending Account
The Lifestyle Spending Account (LSA) is a $200 reimbursement, funded by iCapital, for Physical & Emotional Wellbeing activities not covered by insurance from January 1 to December 31. The funding is pro-rated depending on hire date. Unused funds do not roll over into the following year. This benefit is for all employees who work 30 or more hours per week and provides funds for wellbeing activities that may not be covered by insurance. To receive the money in the account you need to submit a claim via the Wex Health portal.*
What's eligible?
Eligible expenses
Physical Wellbeing:
- Athletic equipment and accessories
- Exercise equipment
- Gym, health club, spa, and fitness studio memberships (rock climbing, martial arts, tennis, etc.)
- Fitness classes (yoga, Pilates, spin/cycle, dance, etc.)
- Lessons (golf, swimming, tennis, dance, etc.)
- Fitness trackers (Fitbit, Apple Watch, etc.)
- Entry fees (marathons, leagues, etc.)
- Passes (ski, snowboard, golf, swimming, etc.)
Financial Wellbeing:
- Student loan reimbursement
- Home purchase expense reimbursement (down payment, closing costs, etc.)
- Financial advisor and planning services
- Financial seminars and classes
- Identity theft services
- Pet insurance services
Emotional Wellbeing/Other:
- Meditation classes
- Retreats (leadership, spiritual, etc.)
- Pet care (walkers, day care, grooming, etc.)
- Camping (equipment, fees, etc.)
- Personal development classes (art, cooking, etc.)
- Annual park pass
- Hunting and fishing licenses
Ineligible Expenses
- Insurance Premiums
- Copays and Deductibles under the Heath Plans
- Trips or transport to appointments
- Any related expenses from the IRS 213(d) list which is covered by a pre-tax Flexible/Health Savings Account
- Salon and spa appointments
- Cosmetic surgery
- Expenses for Dependents or Family Members
- OTC/Drug Store purchases
Focus on Prevention
With iCapital's medical plans, in-network preventive care is free — so you have coverage that protects both your wallet and your long-term health.
Why preventive care matters
When you get preventive care, you’re taking proactive measures to monitor your health, prevent illness, and identify risks early to address conditions before they become more serious.
Preventive care may include:
- Routine annual check-ups (or as recommended during childhood)
- Vaccinations
- Health screenings, such as blood pressure checks, cholesterol tests, and depression screenings
- Cancer screenings, such as mammograms, colonoscopies, skin cancer screenings, prostate exams, and Pap smears
A primary care provider (PCP) is your go-to resource for coordinating your preventive care. They’ll ensure you get the right screenings and vaccinations at the right time. It’s also important to build a trusting relationship with your PCP so you have someone to turn to when you have questions about your health. In addition to providing medical care, your PCP can direct you to resources and specialists to meet your needs and address your specific health goals.
Don’t have a personal doctor? You should. Here’s why.
- Better health. Yearly health screenings can reduce your risk for many serious conditions. Preventive care is free, so there’s no excuse to skip it.
- Greater savings. Having a doctor you can call helps you avoid costly trips to the emergency room.
- Peace of mind.Your personal doctor gets to know you and your health history, provides advice you can trust, and helps coordinate your care.
Log in to your Cigna account to search for an in-network PCP or call the number on the back of your member ID card.
Preventive care vs. diagnostic care: What’s the difference?
While preventive care aims to keep you healthy and prevent illness, diagnostic care is focused on identifying and addressing existing health concerns and symptoms. Both types of care are crucial for maintaining optimal health: preventive care helps you stay ahead of potential health problems, and diagnostic care allows for timely diagnosis and treatment when issues arise. Keep in mind, that while in-network preventive care is covered in full by your medical plan, diagnostic care will be billed according to your plan coverage.
If you receive diagnostic care during a preventive care visit, you may be billed for the cost of the diagnostic care according to your plan design. Be sure to ask your doctor about the cost of any care provided during your preventive care visit to ensure you do not receive any surprise charges. Things like evaluating a health problem or getting tests related to symptoms you’re having usually fall outside of the definition of preventive care.